Términos del servicio

TERMS OF SERVICE

Last updated: August 30, 2026

OVERVIEW

Welcome to Oulai Textile. The terms “we,” “us,” and “our” refer to Oulai Textile. Oulai Textile operates this online store and website, including all related information, content, features, tools, products and services provided through the website (collectively, the “Services”). The Services are powered by Shopify.

These Terms of Service, together with the policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when accessing or using the Services.

Oulai Textile operates primarily as a business-to-business textile supplier. Product pages, displayed prices and online tools are intended to help business buyers evaluate products and submit sourcing or quotation requests. Unless expressly confirmed otherwise in writing, information displayed on the website does not constitute a final quotation or a binding offer.

Please read these Terms carefully. By visiting, interacting with or using the Services, you agree to be bound by these Terms and our Privacy Policy:

https://oulaitextile.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 – ACCESS, AUTHORITY AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your place of residence and are legally capable of entering into binding agreements.

If you use the Services on behalf of a company, organization or other business entity, you represent and warrant that you have authority to act for and bind that entity.

To use certain parts of the Services, submit a quotation request or place an order, you may be asked to provide information including your name, company name, email address, telephone number, billing information, shipping information and payment information.

You represent and warrant that all information you provide is accurate, current and complete and that you have the necessary rights and authority to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign or license your account to another person without our prior written consent.

SECTION 2 – PRODUCTS, SAMPLES AND SPECIFICATIONS

We make reasonable efforts to describe and display our products accurately. However, colors, textures, patterns and product appearance may differ depending on screen settings, photography, lighting, production batches and material characteristics.

Product titles, descriptions, images, specifications and prices displayed on the website are provided for reference and sourcing evaluation. Final specifications are determined by the accepted quotation, pro forma invoice, technical specification sheet, approved sample or other written agreement between Oulai Textile and the buyer.

Where applicable, the buyer is responsible for reviewing and approving relevant specifications, colors, patterns, artwork, labeling, packaging, samples or production details before bulk production begins.

Textile products may be subject to reasonable manufacturing and batch variations. Any agreed tolerances, testing standards or acceptance criteria will be stated in the applicable quotation, specification sheet, approved sample or other written agreement.

We may update product descriptions, reference prices or availability, limit quantities, or discontinue products at any time without prior notice.

SECTION 3 – QUOTATION REQUESTS AND ORDERS

Adding a product to a Quote List, submitting a Request a Quote form, sending an inquiry or requesting a sample does not create a binding purchase order or sales contract.

After receiving an inquiry, we may request additional information concerning quantity, composition, width, weight, color, pattern, finishing, packaging, certification, destination, delivery schedule or other requirements.

Final pricing, MOQ, sample charges, production lead time, payment terms, freight, duties and other commercial terms will be confirmed in writing through a quotation, pro forma invoice, sales confirmation or other accepted document.

An order is accepted only after Oulai Textile provides written confirmation and any required deposit or payment has been received or otherwise arranged according to the confirmed payment terms.

We reserve the right to accept, decline or request changes to an inquiry or order, including for reasons relating to product availability, MOQ, technical feasibility, compliance, pricing, destination or payment risk.

The buyer must carefully review all product, quantity, specification, price, currency, payment, delivery and consignee information before confirming an order.

After an order has been accepted or production has begun, cancellation or modification is subject to our written approval. The buyer may be responsible for materials, production, sampling, packaging or other costs already incurred.

Returns, replacements, credits and refunds are handled in accordance with our Refund Policy:

https://oulaitextile.com/policies/refund-policy

You represent and warrant that purchases and quotation requests are made for legitimate business purposes and that you have authority to act for the purchasing organization.

SECTION 4 – PRICES, QUOTATIONS AND BILLING

Prices displayed on product pages are reference unit prices unless expressly stated otherwise. They are not automatically final wholesale prices.

The final unit price may depend on quantity, composition, width, weight, construction, printing, dyeing, finishing, packaging, certification, delivery schedule, market conditions and other order requirements.

The final price and currency will be stated in the accepted quotation, pro forma invoice, sales confirmation or order confirmation.

Unless expressly stated otherwise, displayed and quoted product prices exclude freight, insurance, customs duties, import taxes, destination charges, bank charges and other third-party costs.

The buyer agrees to provide accurate and complete billing, payment and account information and to update that information when necessary.

Payment must be made using an approved payment method and in accordance with the payment terms stated in the accepted quotation or pro forma invoice.

For manual bank transfer payments, the buyer must use the quotation, pro forma invoice or order number as the payment reference where possible. Payment is not considered received until cleared funds are credited and verified.

If credit card, PayPal or another online payment method is offered, the buyer represents that it is authorized to use that payment method and that the submitted payment information is accurate.

Promotions, discounts or website offers may be subject to separate conditions. If promotional terms conflict with these Terms, the specific promotional terms apply to that promotion.

SECTION 5 – PRODUCTION, SHIPPING AND DELIVERY

Production and delivery schedules are estimates unless expressly guaranteed in writing.

The production schedule generally begins after all required specifications, artwork, colors, samples, labels, packaging or other details have been approved and the agreed deposit or payment requirement has been satisfied.

Freight is confirmed separately according to product type, quantity, gross weight, shipment volume, packaging, destination, transport method and agreed Incoterm. Any shipping amount displayed before quotation confirmation is not a final freight charge.

Samples and small shipments may be sent by international courier. Bulk orders may be shipped by sea, air, rail or another agreed method.

The buyer is responsible for providing accurate consignee details, destination information, customs information and shipping instructions within the required timeframe.

Delivery and transit times can be affected by carriers, port congestion, customs processing, inspections, weather, government action, force majeure events or other circumstances outside our reasonable control.

Risk of loss, transfer of title, freight responsibility, insurance responsibility and customs responsibility are governed by the Incoterm and shipping terms stated in the accepted quotation, pro forma invoice or sales confirmation.

Import duties, taxes, customs clearance fees and destination charges are the buyer’s responsibility unless the accepted quotation expressly states that they are included.

Additional information is provided in our Shipping & Delivery Policy.

SECTION 6 – INTELLECTUAL PROPERTY

The Services and their content, including trademarks, business names, text, images, graphics, videos, audio, product presentations, page designs and other materials, are owned by or licensed to Oulai Textile and are protected by applicable copyright, trademark, patent and other intellectual property laws.

You may use the Services for legitimate business evaluation, sourcing and purchasing purposes.

You may not reproduce, distribute, modify, publish, publicly display, commercially exploit, scrape, download in bulk, create derivative works from or otherwise use website content without our prior written consent, except where permitted by applicable law.

No provision of these Terms grants you ownership of or a license to any trademark, copyright, patent, design, pattern, artwork or other intellectual property belonging to Oulai Textile, Shopify or another party unless expressly agreed in writing.

Oulai Textile’s name, logos, product names, service names, designs and slogans may not be used without prior written permission.

Shopify’s name, logos, product names, service names, designs and slogans are trademarks of Shopify. Other names and marks displayed through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, applications or services offered by third parties. We do not necessarily monitor, control or endorse those tools.

Access to third-party tools is provided on an “as is” and “as available” basis without warranties, representations or conditions of any kind.

Your use of an optional third-party tool is at your own risk and discretion. You should review and accept the applicable third party’s terms and policies before using its services.

New features, tools or resources introduced through the Services may also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites, content, platforms or services operated by third parties.

We are not responsible for examining or evaluating the accuracy, security, availability, content, products, services, policies or practices of third-party websites or services.

If you access a third-party website or service, you do so at your own risk and should review its terms, privacy policy and other applicable policies.

Questions, complaints or claims concerning a third-party product or service should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Oulai Textile is powered by Shopify, which enables us to provide the Services.

However, any quotation, sale or purchase made through the Store is made directly between the buyer and Oulai Textile.

Shopify is not responsible for the products, quotations, specifications, payments, production, shipping or other transactions between the buyer and Oulai Textile.

To the extent permitted by law, you release Shopify and its affiliates from claims, damages and liabilities arising from transactions conducted directly with Oulai Textile.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy:

https://oulaitextile.com/policies/privacy-policy

Certain information may also be processed according to Shopify’s privacy policy:

https://www.shopify.com/legal/privacy/app-users

Because the Services are hosted by Shopify, Shopify may collect and process information concerning your access to and use of the Services to provide, secure and improve its services.

Information submitted through the Services may be transmitted to Shopify and relevant service providers, including service providers located in other countries, as described in the applicable privacy policies.

By using the Services, you acknowledge that you have reviewed the applicable privacy policies.

SECTION 11 – FEEDBACK

If you submit, upload, post, email or otherwise provide ideas, suggestions, reviews, proposals, plans or other feedback (“Feedback”), you grant us a worldwide, perpetual, sublicensable and royalty-free right to use, reproduce, modify, publish, distribute and display that Feedback for lawful business purposes.

You represent and warrant that you own or have the necessary rights to submit the Feedback, that you have disclosed any relevant compensation or incentive and that the Feedback does not violate applicable law or another party’s rights.

We are not required to keep Feedback confidential, compensate you for Feedback or respond to Feedback unless otherwise agreed in writing.

We may monitor, edit or remove Feedback that we reasonably consider unlawful, abusive, misleading, infringing, offensive or otherwise inappropriate.

You may not submit Feedback containing malicious code, unlawful material or content that infringes another party’s intellectual property, privacy or other rights.

You are responsible for the accuracy and legality of the Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, specifications, reference prices, availability, promotions, freight, transit times or other matters.

We reserve the right to correct errors, update information or cancel or amend an affected quotation or order when information is materially inaccurate, subject to applicable law and any binding written agreement already accepted by both parties.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to:

(a) violate any applicable law or regulation;

(b) infringe our rights or another party’s rights;

(c) transmit false, fraudulent or misleading information;

(d) harass, threaten, defame or harm another person;

(e) distribute spam, phishing communications, malware or malicious code;

(f) impersonate another person or organization;

(g) collect personal information unlawfully;

(h) interfere with the security, operation or availability of the Services;

(i) bypass access controls, security measures, robot exclusion measures or technical restrictions;

(j) scrape, extract, reproduce, resell or commercially exploit website content without permission; or

(k) use the Services in a manner that exposes Oulai Textile, Shopify or another user to liability.

We may suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 14 – AUTOMATED AGENTS

This section applies when a person or organization deploys or permits an automated or semi-automated software service (“Agent”) to access or interact with the Services.

An Agent must accurately identify itself where technically required and must not conceal or misrepresent its automated nature.

An Agent must not circumvent CAPTCHAs, security controls, rate limits, access restrictions or other measures designed to control automated access.

We may limit or block automated access when reasonably necessary to protect the Services, users, data or business operations.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services if you breach these Terms, misuse the Services, create security or legal risk, or fail to pay amounts that are due.

Termination of access does not eliminate payment obligations or other obligations arising before termination.

Provisions that by their nature should survive termination—including intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, severability, governing law and dispute provisions—will continue to apply.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general sourcing and informational purposes.

Except as expressly stated in an accepted quotation, pro forma invoice, specification sheet, approved sample, sales confirmation, applicable policy or mandatory law, the Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim implied warranties concerning the Services, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure or error-free.

Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Oulai Textile and its affiliates, directors, officers, employees, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential losses, including loss of profit, revenue, savings, opportunity, production, business or data, arising from use of the Services or a transaction relating to the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Any product-specific remedy, warranty, credit, replacement or refund will be determined according to the accepted quotation, pro forma invoice, specification sheet, approved sample, sales confirmation, Refund Policy and applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Oulai Textile, Shopify and their respective affiliates, directors, officers, employees, agents, contractors, licensors and service providers from third-party claims, losses, damages, liabilities and reasonable costs arising from:

(a) your material breach of these Terms;

(b) your violation of applicable law or another party’s rights;

(c) inaccurate information or instructions provided by you; or

(d) your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim. You agree to provide reasonable cooperation in responding to such a claim.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will remain valid and enforceable.

SECTION 20 – WAIVER, ORDER OF PRECEDENCE AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced herein, govern use of the Services.

For an accepted order, the accepted quotation, pro forma invoice, sales confirmation, technical specification sheet, approved sample and other written agreement between Oulai Textile and the buyer also form part of the commercial agreement.

If a specific accepted quotation, pro forma invoice, sales confirmation or technical specification conflicts with these general Terms regarding products, specifications, quantity, price, payment, production, shipping or delivery, the specific accepted document controls for that order.

These Terms and the applicable accepted order documents constitute the agreement between the parties concerning the relevant subject matter and supersede prior communications concerning that subject matter.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms or an accepted order without our prior written consent.

We may assign or transfer our rights and obligations as part of a business transfer, restructuring or other lawful arrangement, subject to applicable law.

SECTION 22 – GOVERNING LAW AND DISPUTES

These Terms and any separate agreement for Services are governed by the laws applicable in the jurisdiction where Oulai Textile is headquartered, without prejudice to any mandatory rights or laws that cannot be excluded.

Unless otherwise agreed in writing, disputes are subject to the jurisdiction of the competent courts where Oulai Textile is headquartered.

The parties should first attempt to resolve any dispute through good-faith business discussions.

SECTION 23 – HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

The current version of these Terms is available on this page.

We may update these Terms to reflect changes to the Services, business practices, policies or applicable law.

Material changes will take effect when posted or on a later date stated in the updated Terms.

Your continued use of the Services after updated Terms take effect constitutes acceptance of the updated Terms, to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

Questions concerning these Terms should be sent to:

Oulai Textile

Email: inquiry@oulaitextile.com

Phone: +86 18068169955

Business address: No. 86 Wenzhou North Road, Nantong, Jiangsu 226302, China